Voice over IP (VoIP)
Ready to take your business to the next level? Is the time to free your organization from the costly constraints and make
the switch to VoIP.
With Reddot Networks services, you can reduce your organization’s monthly telecom expenses by up to 50%, all while enhancing your business with a comprehensive set of communication and collaboration features across your enterprise.
Reddot’s scalable, cloud-based VoIP services effectively tackle internal and customer-facing communication challenges in ways that traditional phone systems can’t match.
Plans
Pro Voice
Unleash your potential with lightning-fast internet speeds and rock-solid reliability. Work smarter and achieve more with our Flash Fiber Plans
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1 User
Pro Voice Enterprise
Unleash your potential with lightning-fast internet speeds and rock-solid
reliability. Work smarter and achieve more with our Flash Fiber Plans
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20 Users
E Fax
Unleash your potential with lightning-fast internet speeds and rock-solid
reliability. Work smarter and achieve more with our Flash Fiber Plans
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With the portal and windows APP
Features
IVR Features
Multi Level IVR
It’s a hierarchical structure which expands the capability in order to lets you route your customer calls to teams or agents with a customizable call flow mechanism.
Professional Recording
We offer professionally recording in studio for played on your IVR, Music on Hold, and Voicemail in multiple languages and accents.
Build your audio
You can build a highly natural voice to with our Text to Speech feature which supports more than 10 languages and accents. Also, you can upload your file audio or record directly from your Voice extension.
Drag and Drop Configuration
You have the capability to set up your IVR from your user dashboard. Only Drag-&-drop using our friendly interface allow manage the call flow makes it easy to design and build.
Cloud PBX Features
Hosted PBX
it’s an IP-based telephony solution allocate over Cloud Data Center —not at your office—capable to delivered through your internet connection in anyplace in the world
Call Reports
it’s a tool that provides information about calls received and made over your phone service, with detailed info like date and time, originating number, destination number and duration.
Call Monitoring
it’s a call center feature that lets managers listen in on agents’ calls in order to improve agent performance and coaching
Fax Features
Eco-Friendly
Reduces the waste of paper, toner cartridges by receiving faxes on computer. Additional, it’s secure, Faxes are no longer received by a fax machine which is easily accessed by other people.
Fax to Email
It offers your staff a convenient way to send, receive and manage faxes directly from their computers, tablets and cell phone
Fax Web Portal
You can send and receive Faxes on your user web portal, and get a report of all faxes sent and received.
Fax ATA
For the users who want to use their old analog machines we offer our Fax ATA device that will allow you to use our Fax services with your Analog Fax Machine.
Softphone Features
Unified communications
Our Platform is capable to handle instant messaging (chat), presence information, mobility features (including extension mobility and single number reach), audio, web & video calls
Softphone for Desktop
We support most 3rd party softphone for Windows and Mac so you have the freedom to choose the one you like the most.
Softphone for iPhone® and Android™
We support most 3rd party softphone for IPhone and Android™ so you have the freedom to choose the one you like the most.
Audio Features
Voicemail
You can listen and customize your voicemail both on your user dashboard and phone.
Voicemail to Email
You can configure to receive your voicemail audio through an E-Mail.
Music on Hold
Add custom music for your music on hold feature.
Text to Speech
You can create audios on your user dashboard with Text to Speech in multiple languages and use these audios for voicemail, music on hold, IVR, etc.
SMS Features
SMS to Email
Allow receive regular phone text (SMS) directly thru your email (computer, tablet or cell phone)
Email to SMS
Our platform allow send reminder or notifications SMS to your customer thru your email
SMS Blast
it’s a powerful marketing tool to catch new customer or customer care, sending mass SMS a list of numbers
Extra Features
Conference Room
it’s a feature that connects multiple callers on a virtual room for meeting.
Speed Dials
Allow the user to place a call by pressing a reduced number of keys
BLF (Busy Lamp Field)
It’s a feature that tells you whether another extension connected to the same PBX is busy or no. its very useful for receptionist or assistant!
Call Campaign
An outbound call campaign involves tasking agents to place calls with the intention of making sales, generating leads, marketing a brand, or performing research. … Without an outbound dialler, agents would need to individually dial each number, which is highly labour intensive and spend dead time
Dashboard Features
Extension Setup
Configure your Extension Name, E-Mail, Password, etc from your user dashboard. Include easy-softphone-setup scanning a QR code
Forward Configuration
Allow from your user dashboard route your calls to another phone number to don’t lose a call
User Web Access
Web Portal access to a user dashboard for configuration capability of most of your PBX! and each user have a additional access to handle only parameters regards his extension
Tested Softphone/Device Compatibility
Additional Voice Services
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